Membership Director

Role Summary

Manages membership recruitment, retention, and engagement, and develops strategies to grow and maintain the member base.

Key Responsibilities

• Develop and implement membership recruitment strategies.

• Foster member engagement through regular communication and events.

• Track membership data and analyze trends.

Skills and Qualifications

• Strong communication and interpersonal skills.

• Experience in membership management or community engagement.

• Analytical skills to track and assess membership trends.

Expectations

• Attend all board meetings.

• Provide regular updates on membership status and activities.

Reporting Structure

• Reports to: President

• Direct Reports: None

Key Contacts

• President, Vice-President, Treasurer

• Current and potential members

Onboarding Checklist

• Review current membership data and trends.

• Understand recruitment and engagement strategies.

• Meet with key stakeholders and members.

Resources and Tools

• Membership Management System

• Recruitment and Engagement Strategies

• Contact List of Members

Terms of Reference

Term

April 28, 2024, to April 27, 2025

Purpose

To oversee and enhance membership engagement and retention strategies, ensuring a growing and active community within Durham Alliance Outreach.

Responsibilities

• • Develop and implement membership strategies that increase membership growth and retention.

  • Maintain and update membership records, ensuring accuracy and confidentiality.

  • Analyze membership data to inform strategic decisions and report on trends and issues at board meetings.

  • Organize membership drives and coordinate with marketing to promote membership benefits.

  • Serve as the primary liaison between the organization and its members, addressing inquiries and feedback.

Authority

• • Make decisions on membership policies and procedures, subject to board approval.

  • Approve membership communications and promotional materials.

Reporting

Reports directly to the President and the board of directors.

Qualifications

• • Strong interpersonal and communication skills.

  • Experience in membership management or related fields.

  • Proficient in data management and analysis.